Teachcora Rise - Self Development & Awareness Practice

Introduction

At Teachcora Rise, we understand that your privacy is fundamental to your trust in our self-development platform. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website at vertexfusionlab.sbs or use our awareness practice programs and learning services.

We're committed to transparency about our data practices. This policy applies to all users of our platform, whether you're browsing our content, enrolled in our programs, or simply exploring our self-development resources. By using our services, you acknowledge that you've read and understood this privacy policy.

Information We Collect

We collect information that you provide directly to us and information that we gather automatically when you interact with our platform. Here's what we collect and why:

Personal identification information including your name, email address, and phone number when you register for our programs or contact us

Payment information when you enroll in our learning programs, though we use secure third-party processors for transactions

Learning preferences and progress data to personalize your self-development journey

Communication records including emails, messages, and feedback you send to us

Technical information such as your IP address, browser type, and device information for security and optimization purposes

Usage data including pages visited, time spent on our platform, and interaction patterns to improve our services

How We Use Your Information

Your information helps us provide better self-development experiences and maintain the quality of our awareness practice programs. We use your data for several specific purposes:

Delivering our learning programs and providing access to your enrolled courses and materials

Personalizing your learning experience based on your progress and preferences

Communicating with you about your programs, updates, and relevant self-development content

Processing payments and managing your account billing information securely

Improving our platform functionality and developing new features based on user feedback

Providing customer support and responding to your inquiries promptly

Ensuring platform security and preventing unauthorized access or misuse

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we may share your information in specific circumstances that are essential for our service operation:

With trusted service providers who help us operate our platform, such as payment processors and email service providers

With analytics services to understand how our platform is used and improve user experience

When required by law or to protect our rights, safety, or the rights of others

In the event of a business transfer, merger, or acquisition, your information may be transferred to the new entity

All third-party service providers we work with are carefully selected and required to maintain the same level of data protection that we provide to you.

Your Rights and Choices

You have significant control over your personal information. We respect your rights and provide multiple ways for you to manage your data:

Access your personal information and request a copy of the data we have about you

Correct or update inaccurate information in your account at any time

Request deletion of your personal information, subject to legal and operational requirements

Opt out of marketing communications while still receiving essential service-related messages

Request data portability to transfer your information to another service

Object to certain processing activities or request restrictions on how we use your data

To exercise any of these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption of sensitive data both in transit and at rest using industry-standard protocols

Regular security audits and vulnerability assessments of our systems

Access controls ensuring only authorized personnel can access your information

Secure payment processing through PCI-compliant third-party providers

Regular backups and disaster recovery procedures to protect against data loss

Employee training on data protection and privacy best practices

While we implement strong security measures, no system is completely immune to security threats. We continuously monitor and update our security practices to address emerging risks and maintain the highest level of protection for your data.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our retention practices are designed to balance your privacy rights with our operational needs:

Account information is retained while your account is active and for up to 3 years after account closure

Learning progress and course data is maintained for 5 years to support your continued development

Payment records are kept for 7 years as required by financial regulations

Communication records are retained for 2 years for customer service purposes

Technical logs and usage data are automatically deleted after 12 months

When data reaches the end of its retention period, it's securely deleted or anonymized. You can request earlier deletion of your data by contacting us, though we may need to retain certain information for legal or operational requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us understand how you use our services and improve functionality:

Essential cookies that are necessary for our platform to function properly

Analytics cookies to understand user behavior and improve our services

Preference cookies to remember your settings and personalize your experience

Security cookies to protect against fraudulent activity and enhance platform safety

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our platform. We don't use cookies for targeted advertising or share cookie data with advertising networks.

International Data Transfers

Our primary operations are based in India, and we store most user data within Indian borders. However, some of our trusted service providers may process data in other countries. When we transfer data internationally:

We ensure adequate protection through contractual safeguards and compliance frameworks

We work only with providers who meet international data protection standards

We implement additional security measures for cross-border data transfers

We regularly review and update our international data transfer practices

Children's Privacy

Our services are designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18. If we discover that we've collected information from a child, we'll delete it immediately. Parents or guardians who believe their child has provided information to us should contact us right away.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can contact us to discuss your concerns or close your account if necessary.

Privacy Policy